77cb Privacy Policy – How We Protect Your Personal Data in Pakistan

This Privacy Policy is published by 77cb, the operator of the online gaming platform available at 77cb.click. When this policy refers to "77cb", "we", "us", or "our", it means the 77cb platform and its operating team.

This policy applies to all personal data collected from individuals who visit the 77cb website, register an account, deposit funds, participate in games, or contact our customer support. It covers data collected through the 77cb website, mobile browser interface, and any 77cb application.

By using 77cb, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. This policy should be read alongside our Terms and Conditions, which form part of the complete agreement between you and 77cb.

77cb collects personal data in three ways: information you provide directly, information generated by your use of the platform, and in limited cases, information obtained from third-party verification services.

We do not collect biometric data, health data, religious or political affiliation, or any special category personal data. We do not collect information about your social media accounts unless you contact us through a social channel.

Every use of your personal data at 77cb has a specific purpose and a legal basis. We do not use your data for purposes beyond those described here without obtaining your consent first.

• Account Operation: Your registration data is used to create and maintain your 77cb account, authenticate your login, and manage your session. Without this, the service cannot function.
• Payment Processing: Payment details are used to process deposits and withdrawals in PKR. All payment transactions are logged for your account record and for regulatory compliance purposes.
• Identity Verification and KYC: When verification is required — typically for large withdrawals or at the request of our compliance team — identity data is used to confirm you are who you say you are and that you meet our age requirement of 18 and above.
• Fraud Prevention and Platform Security: Technical data including IP addresses and device identifiers is used to detect suspicious activity, prevent multiple account registration, and identify potential fraud or money laundering patterns.
• Responsible Gaming: Gaming activity data — session duration, betting frequency, win/loss patterns — is used to power responsible gaming tools including session reminders, loss limit monitoring, and self-exclusion enforcement.
• Customer Support: Communication records are retained so that support staff can provide consistent help and so that disputes can be reviewed accurately if they are escalated.
• Platform Improvement: Aggregated, anonymised usage data is used to understand how players use different parts of 77cb and to improve the platform experience. This data cannot be traced back to individual players.
• Marketing (With Consent Only): If you have opted in, your contact details are used to send you bonus alerts, seasonal promotions, and game announcements. You can opt out at any time.

77cb does not sell personal data to any third party. Sharing is limited to the categories below and is governed by strict data protection agreements with all recipients.

1. Payment Service Providers: Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners receive the minimum data required to process a specific transaction. They are each bound by their own regulatory obligations regarding data protection and do not receive data beyond what the transaction requires.
2. Identity Verification Services: Where a player's identity needs to be verified and 77cb uses a third-party KYC service, the relevant documents and personal details are shared with that service for the verification process only. The service does not retain the data beyond the verification period.
3. Game Technology Providers: Some game providers receive anonymised session data necessary to deliver game content. They do not receive your name, payment details, or identity documents.
4. Legal and Regulatory Bodies: 77cb will disclose personal data to law enforcement, regulatory authorities, or courts when legally required to do so — for example, in response to a valid legal order, a fraud investigation, or anti-money laundering reporting obligations.
5. IT and Hosting Services: Cloud hosting and infrastructure providers who store and process platform data on our behalf operate under strict data processing agreements and are not permitted to use your data for their own purposes.

Because payment data is among the most sensitive personal information we handle, 77cb applies additional protections specifically to financial information beyond our standard data protection practices.

• Full card numbers are never stored on 77cb servers. Payment card processing is handled by certified payment processors. 77cb retains only a truncated reference for transaction records.
• Easypaisa and JazzCash mobile money account numbers are stored in encrypted form and used only for the deposit/withdrawal process and for matching incoming and outgoing transactions to the correct account.
• Bank account details provided for IBFT withdrawals are encrypted at rest and in transit and are accessible only to the 77cb payments team.
• Payment data is not shared with marketing, analytics, or any function outside the payments and compliance teams.
• Withdrawals are processed only to the same payment method used for deposit, wherever technically possible, as an anti-fraud measure. This also means your payment details are not distributed to multiple processors unnecessarily.

77cb uses cookies and similar technologies on our website and platform. A cookie is a small text file stored on your device when you visit a website. Below is an explanation of the types we use and why.

• Essential Cookies: These are required for the 77cb platform to function. They maintain your login session, remember your account preferences, and enable core platform features. These cookies cannot be disabled without breaking the service.
• Security Cookies: Used to detect and prevent fraudulent or suspicious activity, including flagging unusual login locations or multiple rapid account access attempts.
• Analytics Cookies: Anonymised data on how players navigate the platform — which pages are visited most, where players drop off, how long sessions last. This helps us identify and fix problem areas. This data is aggregated and cannot be linked to individual accounts.
• Preference Cookies: Remember your language, display preferences, and other optional settings so you do not need to re-configure them on every visit.

77cb does not use cross-site tracking cookies or advertising network cookies. We do not track your activity outside of 77cb.click. You can manage cookie preferences through your browser settings, but note that disabling essential cookies will prevent the 77cb platform from functioning correctly.

77cb retains personal data for as long as is necessary for the purpose it was collected and to meet our legal obligations. Below are the retention periods that apply to different categories of data.

After the relevant retention period, data is securely deleted or anonymised so that it can no longer be linked to any individual. We do not retain data "just in case" beyond the periods described above.

You have a number of rights in relation to the personal data 77cb holds about you. These are summarised below. To exercise any of these rights, contact our support team with your account username and the specific request.

77cb applies a multi-layer security approach to protecting your personal data. Our security programme includes both technical and organisational measures.

• Encryption: All data in transit is encrypted with 256-bit SSL. Sensitive data at rest — including passwords (stored as salted hashes), payment references, and identity documents — is encrypted using industry-standard algorithms.
• Access Controls: Internal access to personal data is strictly limited to staff who need it to perform their job functions. Access is logged and audited. Staff with access to sensitive data undergo background checks and regular security training.
• Network Security: 77cb infrastructure is protected by firewalls, intrusion detection systems, and regular penetration testing. Our hosting environment is isolated and monitored 24 hours a day.
• Incident Response: In the unlikely event of a data breach that affects your personal information, 77cb will notify affected players without undue delay and provide details of what data was involved and what steps have been taken.
• Two-Factor Authentication: 77cb offers two-factor authentication to all account holders as an additional layer of protection. We strongly encourage all players to enable it.

While 77cb takes all reasonable measures to protect your data, no system is completely immune to risk. Players are encouraged to use strong, unique passwords and to contact us immediately if they notice any unusual activity on their account.

77cb is strictly an 18-plus platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that an account has been registered by an under-18 player, that account will be closed immediately, all data associated with the account will be deleted (beyond the minimum required by law), and any deposits will be returned to the payment source.

If you are a parent or guardian and believe your child has registered on 77cb, please contact our support team immediately. We will take prompt action to close the account and delete associated data.

77cb may update this Privacy Policy from time to time. When we make material changes — changes that affect how we collect, use, or share your personal data in a significant way — we will notify registered players via SMS to their registered mobile number at least 7 days before the new policy takes effect.

The updated policy will be published on this page with the effective date displayed at the top. Minor clarifications that do not change the substance of our practices may be made without advance notice. Continued use of the 77cb platform after the effective date of an updated Privacy Policy constitutes acceptance of the revised terms.

We will never retroactively change how we use data you have already provided in a way that is less protective than the policy that was in place when you provided it, without seeking your fresh consent.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 77cb has handled your personal information, please contact us using any of the following methods:

• Email: support@77cb.click — include "Privacy Request" in the subject line for faster routing to our data team.
• Live Chat: Available 24/7 within the 77cb platform. Start a chat and state that your query is about a privacy matter.
• Response Time: All privacy-related enquiries are acknowledged within 48 hours. Full responses are provided within 30 days, or sooner where the matter is straightforward.

We are committed to resolving privacy concerns promptly and transparently. If our response does not satisfy your concern, you retain all rights you would otherwise hold to seek further recourse.